Effective Date: 23 July 2025
Owner: Panjab Jewelry
Website: www.yuvorajewels.com
Corporate Office: SCO 120, Level 3, B-Block, Ranjit Avenue, Amritsar, Punjab – 143001
Contact: +91 70713 15315 | contact@yuvorajewels.com

1. Introduction
Welcome to Yuvora, owned and operated by Panjab Jewelry. These Terms & Conditions govern your access to and use of our website and services. By using this website, you agree to be bound by these terms. If you do not agree, please do not
use our platform.

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2. Eligibility
You must be at least 18 years old to use this website or make purchases. By using our services, you confirm that you meet this requirement.

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3. Account Registration
3.1. You may browse the website without registering, but certain features (such as wishlist or order tracking) require account creation.
3.2. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
3.3. We reserve the right to suspend or terminate any account found to be fraudulent or in violation of these Terms.

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4. Product Availability & Descriptions
4.1. All products are subject to availability. In case of stock unavailability, you will be notified.
4.2. While we strive for accurate representation, product colours, weights, and visuals may vary slightly due to lighting and screen resolution.
4.3. Prices and specifications are subject to change without prior notice.

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5. Pricing & Payments
5.1. All prices are listed in Indian Rupees (INR) and include applicable GST unless specified otherwise.
5.2. Accepted payment modes: UPI, credit/debit cards, net banking, and select BNPL/EMI partners as listed at checkout.
5.3. Yuvora reserves the right to refuse or cancel any order in case of pricing errors, suspected fraud, or policy violations.

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6. Orders, Shipping & Cancellation
6.1. Orders once placed cannot be cancelled or modified unless done within 60 minutes. and before dispatch.
6.2. Refer to our Shipping Policy and Returns & Buyback Policy for detailed terms.
6.3. In case of cancellations by us (e.g., due to technical issues or pricing errors), a full refund will be processed to your original payment method.

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7. Intellectual Property
7.1. All designs, product photographs, content, and trademarks on Yuvora are the exclusive intellectual property of Panjab Jewelry.
7.2. Unauthorised copying, distribution, or use of any content or design is strictly prohibited and may lead to legal action.

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8. User Conduct
8.1. You agree not to misuse the website or upload/post any content that is unlawful, abusive, misleading, defamatory, or infringing.
8.2. Yuvora reserves the right to remove user-generated content (e.g., reviews) that violates our standards.

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9. Limitation of Liability
9.1. Yuvora shall not be held liable for indirect or incidental damages arising out of the use of this website or products.
9.2. We are not responsible for courier delays, natural calamities, or service interruptions beyond our control.

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10. Force Majeure
Yuvora shall not be held liable for failure to perform any obligations due to events beyond our control, including but not
limited to strikes, fire, floods, pandemics, government restrictions, or courier disruptions.

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11. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Amritsar, Punjab.

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12. Modifications
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.

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13. Customer Support
Email: contact@yuvorajewels.com
Phone: +91 70713 15315
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM
(Closed on Sundays and public holidays)

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14. Third-Party Services Disclaimer
14.1. Yuvora uses trusted third-party service providers such as payment gateways (e.g., Razorpay), logistics providers, and social login options (e.g., “Login with Instagram” or “Login with Google”) to enhance your experience.
14.2. By using these services, you agree to the respective privacy policies and terms of use of those third-party platforms.
14.3. Yuvora shall not be held liable for any breach, error, or misuse of your data on such third-party systems beyond our control. Users are encouraged to review third-party policies before use.

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15. Dispute Resolution & Jurisdiction
All disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of courts located in Amritsar, Punjab.